Shipping & Returns

SHIPPING

U.S. SHIPPING ONLY

FIRST-CLASS AND PRIORITY MAIL SHIPPING AVAILABLE (*ORDER CUT OFF TIME IS 12PM CST, ANY ORDERS PLACED AFTER WILL SHIP OUT THE FOLLOWING BUSINESS DAY)

PLEASE ALLOW 1-3 BUSINESS DAYS ONCE YOUR ORDER IS PLACED FOR YOUR ORDER TO BE SHIPPED. PLEASE NOTE WE DO NOT SHIP ON WEEKENDS OR HOLIDAYS. 

 

INTERNATIONAL SHIPPING ONLY

$35 FLAT RATE, SHIPS VIA UPS INTERNATIONAL.

THE FLAT RATE EXCLUDES TAXES AND DUTIES. INTERNATIONAL CUSTOMERS ARE RESPONSIBLE FOR ALL TAXES AND DUTIES UPON DELIVERY

 

RETURN & EXCHANGE POLICY

U.S. ORDERS ONLY

WE ACCEPT EXCHANGES ON ALL FULL PRICE ITEMS, THIS INCLUDES UNWORN BONNETS, DURAGS, CLOTHING, AND ACCESSORIES WITHIN 14 DAYS OF DELIVERY DATE. 

THE MERCHANDISE MUST BE RETURNED IN THE EXACT CONDITION IN WHICH IT WAS SHIPPED IN ORDER TO RECEIVE A FULL REFUND. SHIPPING CHARGES FOR RETURNS/EXCHANGES ARE NOT CREDITED.

 FOR ELIGIBLE U.S. ORDERS, ONE COMPLIMENTARY EXCHANGE SHIPPING LABEL WILL BE PROVIDED. EMAIL HELLO@LITTLEROOTZ.COM.

 

INTERNATIONAL ORDERS ONLY

ALL INTERNATIONAL ORDERS ARE CONSIDERED FINAL SALE  AND MAY NOT BE RETURNED OR EXCHANGED AT ANYTIME.

LITTLE ROOTZ IS NOT RESPONSIBLE FOR INTERNATIONAL SHIPMENTS LOST IN TRANSIT. 

 

FINAL SALE PRODUCTS

ITEMS MARKED "FINAL SALE" CANNOT BE RETURNED OR EXCHANGED AT ANYTIME. 

 

REFUNDS 

NO REFUNDS. EXCHANGE ONLY.

FINAL SALE PRODUCTS ARE NOT ELIGIBLE FOR A REFUND.

**ALL SALES WITH CODE ARE FINAL SALE, EXCHANGES ONLY. PLEASE CONTACT HELLO@LITTLEROOTZ.COM FOR ASSISTANCE**

PLEASE ALLOW UP TO 14 BUSINESS DAYS FROM THE TIME YOUR RETURN IS RECEIVED FOR YOUR REFUND TO BE PROCESSED. ALL REFUNDS WILL BE PROCESSED TO YOUR ORIGINAL FORM OF PAYMENT. WE DO NOT CREDIT SHIPPING COSTS.

IF YOUR ORDER HAS BEEN SENT TO A DESTINATION WITHIN CALIFORNIA, ALL SALES TAXES WILL BE REFUNDED.

 

NEED FURTHER ASSISTANCE? 

PLEASE EMAIL HELLO@LITTLEROOTZ.COM